INFORMATION WE COLLECT
We collect information from you when you place an order with us or make an account on our website as a client or a writer. You may be asked to enter your first and last name, email address, telephone number, address, and payment information when you purchase one of our services or products.
CLIENTS – we may also obtain information about you from order forms that we send you after your initial purchase, from data that you give us over the telephone or through email, from data obtained from third party payment processors and other services or other third parties, and data that we automatically obtain when you visit our website (see the section titled Cookies and Related Information).
WRITERS – we may obtain information about you when you apply as a writer, when you fill out your writer contract, when you submit any samples or complete any of our writing tests, when you submit your identification for residency verification, and information from third party verification services or references.
When you post any comments on our blog, bear in mind that any information you submit there may be collected by other users or visitors to our website, and you may receive unsolicited messages as a result of this. We have no control over this and are not responsible for any information that you submit on our blog or social media accounts.
HOW WE USE YOUR INFORMATION
We use your information to improve your experience, to process payments, and to deliver our service. We limit the information that we collect to an absolute minimum. Any information that you provide to us is voluntary and you may choose not to provide it by not using our products and services.
COOKIES AND RELATED INFORMATION
Like many other websites, our website uses “cookies” to gather information about our website usage and understand our how visitors interact with our website. Cookies are small text files that are stored on our visitors’ computers. If you disable cookies in your browser, you may not be able to access certain parts of our website such as your account. We do not store your personally identifiable information in our cookies.
Also like many other websites we gather information about the visitors to our website and store that information in logs. That information may include your IP address, browser, operating system, the pages you visited, referring website, type of internet connection and other information. This information is not personally identifiable and is used to monitor trends and the usage of our website.
We do not exchange, sell, or transfer your personal information to any other company for any reason without your consent other than for the specific purpose of delivering our products or services. We may release your information in compliance with a legal investigation or to protect the safety of our users. Non-personally identifiable information about our website users may be provided to third parties.